Booking Confirmation: Your booking is confirmed once payment is received and a confirmation email is sent.
Cancellation Policy: Guests may cancel within 24 hours after confirmation for a full refund. After this period, a full refund is available for cancellations made more than 30 days before arrival. No refunds within 30 days of arrival. Partial refunds may be offered if canceled dates are rebooked.
Modification Requests: Modification requests are handled on a case-by-case basis. Guests can email us with their requests, and we will do our best to accommodate them.
Payment: Full payment is required to secure your reservation.
Check-in and Check-out: Check-in time is 4:00pm, and check-out time is 11:00am. Early check-in or late check-out may be available upon request and subject to availability.
Guest Responsibility: Guests are responsible for any damages to the property during their stay and will be charged accordingly.
Maximum Occupancy: The maximum occupancy for the property is 6 adults or 8 people (including children) total. Additional guests may require approval and may incur extra charges.
House Rules: Guests are expected to adhere to all house rules, including but not limited to noise restrictions, smoking policy, and pet policy if applicable.
Damage Protection: A damage protection policy is required to cover any damages. The fee is $59 and is due at time of booking. .
Force Majeure: In the event of unforeseen circumstances such as natural disasters or other unavoidable events, we reserve the right to cancel or modify bookings. We will make every effort to notify guests in advance and provide suitable alternatives if possible.
Jurisdiction: These terms and conditions are governed by the laws of the County of Contra Costa, and any disputes will be resolved in accordance with these laws.